Norton Identity Advisor

When identity theft happens, we’re here to help.


See subscription details below*

Identity theft – what to do?

What would you do if you discovered you were a victim of identity theft?

Between data breaches and online information sharing, your personal information could already be exposed or sold on the dark web.

Identity theft can be overwhelming, but Norton™ Identity Advisor can help.

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Examples of identity theft

Identity theft is when thieves steal your personal information and use it for their gain. Examples include: 

  • Opening new accounts in your name, and potentially leaving you with the bill
  • Taking over existing accounts and draining them
  • Getting medical care or medications using your information
  • Obtaining employment with your information
  • Committing a crime and giving the police your information 

If you have an identity theft issue, help is just a phone call away

Phone Call

With Norton Identity Advisor, a dedicated specialist is just a phone call away.

If you become a victim of identity theft, you’ll have a dedicated Identity Restoration Specialist, who knows the steps to take and the calls to make to help resolve the issues from start to finish, working on your behalf.   

As needed to resolve your case, your restoration specialist can be present on phone calls and help with paperwork on your behalf, help to resolve disputes with relevant parties such as merchants, credit bureaus, credit card companies, financial institutions, collection agencies, government agencies or other parties. 

In addition to your dedicated specialist, live support is available 365 days a year.

How does an Identity Restoration Specialist help?

In case of identity theft, your Restoration Specialist will help guide you through the restoration process from start to finish. The steps that will be taken:

Phone Call

Dark Web Monitoring§

Proactive monitoring for your personal information. 

In addition to helping with identity theft restoration, Norton Identity Advisor includes Dark Web Monitoring for the personal information you provide. We will notify you If we detect information that may belong to you.

No one can prevent all identity theft or all cybercrime.

*Important Subscription, Pricing and Offer Details:

  • Your subscription begins when your purchase is completed (or otherwise, when your payment is received). You must download and install on each device, or complete enrollment to get protection. 
  • By subscribing, you are purchasing a recurring subscription which will automatically renew after the first term.
  • The price quoted today is valid for the first term of your subscription. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance.
  • You can cancel your subscription at or by contacting Member Services & Support. For more details, please visit the Refund Policy.
  • Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.

§ Dark Web Monitoring Powered by LifeLock™ defaults to monitor your email address and begins immediately. Please sign in to your account to enter additional information for monitoring purposes.

The Norton and LifeLock brands are part of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.