How to get rid of spam emails


Email spam is unsolicited, bulk-sent email messages sent to an inbox. Learn how to get rid of spam emails from invading your privacy.

Spam emails, otherwise known as junk mail, are uninvited bulk-sent email messages delivered to an inbox. You probably receive email spam and marketing messages regularly. But there’s one difference between a spam message and marketing message: permission.

Generally, legitimate marketing emails are sent by businesses once you opt in to receive them. They allow you to subscribe to a newsletter, sign up for services, read members-only content, or share messages via email and social media.

Spam messages often come from illegitimate email addresses and may contain explicit or illegal content. These emails often use scare tactics, contain typos and misleading information, and are sent in bulk from an anonymous sender. They seldom contain an unsubscribe link, and if it does, that link may be embedded with malware. This could lead to cybercriminals gaining access to your computer, smartphone, and other devices.

There are ways to help slow the tide of unwanted emails. So, here are the five simple ways you can take to help eliminate spam emails.

1. Mark as spam

Most email services, such as Gmail, Yahoo Mail, Microsoft Outlook, and Apple Mail have algorithms that filter out spam and junk mail by tucking them away in a folder.

But if you find a spam email in your regular inbox, don't delete the message — mark it as spam. Marking a suspicious email as spam will send it to the spam folder. Moving forward, if you receive any more emails from this address, the spam filter will know no to let it into your inbox.

A trained email filter can track and flag addresses that have been blacklisted or contain suspicious phrases like “cheap,” “Viagra,” or “free.”

2. Delete spam emails

There is a golden rule to dealing with spam emails: if it looks like a spam message, it probably is — so delete it without clicking or downloading anything. Such messages may contain software that tells the sender you've opened the email, confirming you have an active account, which may lead to even more spam messages.

Some malware programs can steal your email address and use it to resend spam messages under the guise of a legitimate address. For example, imposters could pose as someone you know, like a friend, relative, or colleague. If the message in question appears to come from someone you know, contact them outside of your email.

When you block spam messages, they're sent to a spam folder. Over time, this folder grows with the flagged messages. So, you’ll want to occasionally empty it.

While not completely fool- proof, here are five key factors to look for in a suspicious email.

Requesting personal information

The sender requests your personal information like address, Social Security number, or banking information.

Irregular email address

The email has a suspicious domain name or uses uncommon characters in the address.

Unknown and unfamiliar senders

Fake emails from people posing as influencers, high-ranking officials or legitimate companies. These companies may claim you’ve made purchases when you haven’t.

Messages that require immediate action

These emails contain action words like, "Immediate," “Limited Time,” and “Urgent" in the title box or subject line.

Email contains typos

Many fake emails will contain basic typos and errors like misspelling your name or have poor grammar usage.

3. Keep your email address private

Giving out your email address can increase the amount of spam email you receive. So if it’s not essential to share, keep it private.

If you post on social media or leave online comments, don’t post your email. If you have no choice, it might help to create a separate email address to be used solely for social media purposes, thus helping to ensure your main email address remains private.

4. Use a third-party spam filter

Your email service provider may have its own filter but pairing it with a third-party spam filter can provide an additional layer of cybersecurity. The emails will travel through two spam filters to reach your inbox. So if it gets through one spam filter, the other should catch it.

Effective spam filters can protect your devices against malware threats, attacks, and undesirable content. Look for an anti-spam filter that works with your email provider and addresses your own needs.

5. Change your email address

If the spam keeps on rolling in, it could mean your email address was exposed in a data breach. It can be hard to prevent spam when cybercriminals have your information. One option in this case is to change your email address.

With free email services like Gmail, it's easy to create multiple accounts so you can limit the spam that appears in your primary inbox. Here’s how:

  1. Start by registering for a new account with your current email service. 
  2. Next, notify your contacts from your new account that you've changed email addresses.
  3. Finally, navigate to the Settings section and add the new email address to forward incoming emails from your old account. 

How to add a forwarding address

After creating a new address, you may want to set it up so that you still receive emails from your old address. You can do this by adjusting the forwarding settings.

Forwarding your email address allows you to update your contact information on all accounts tied to your original email account. You can do it in four easy steps:

How to add a forwarding address


  1. In the old email account, go to the Settings option.
  2. Click the Forwarding and POP/IMAP tab. 
  3. In the Add a forwarding address box, enter the new email address. 
  4. Click “Next” to verify the process.

Be sure to keep both accounts open for a few months, so you can redirect any remaining messages to the new account.

6. Unsubscribe from email lists

Unsubscribing from email lists is an ideal way to keep a low profile. Marketers often get your email address from online forms, social media, and scraping tools, and purchase your information from other companies. So, the less you subscribe to, the less these marketers and spammers can find your address.

Here are two ways to unsubscribe from individual and bulk emails:

How to unsubscribe from individual emails:

Most marketing emails will have unsubscribe buttons at the bottom of the email. Some email clients, like Gmail, will also show an unsubscribe button up at the top near the To: and From:.

How to unsubscribe from multiple emails

  1. In the inbox search bar, type "Unsubscribe." 
  2. Click the down arrow next to the box and click on the Create Filter button. 
  3. Click the Delete and Apply Filter to Matching Conversations boxes. 
  4. Create the filter.

This will move all the selected emails to the trash. In a few clicks, you've unsubscribed and eliminated multiple emails for good.

Now that you know how to look for and get rid of spam emails, it’s important to know the most common types of threats.

Common spam email security threats

Spam emails are annoying enough, but some of them can put your digital safety at risk. Some spam messages contain viruses, malware, and other cyberthreats. Here are a few to watch for.

Trojan horses

Trojan horses come disguised as a legitimate program. Even if you think you know how to verify whether an email is legitimate, a trojan horse uses deception to get past those defence mechanisms.

For instance, they can hide inside free software downloads or arrive as an email attachment, possibly from someone you know.

When you open the email, the trojan installs malicious code — typically spyware or viruses — designed to create problems on your computer.

It may allow an attacker to control your computer, lock you out, steal your data, account information or email addresses. Installing anti-malware software may help you catch these trojans.

To help avoid trojan horses, avoid clicking on pop-up messages on your computer. If you are seeing a lot of pop-ups, consider running an antivirus scan.


Zombies are a type of malware that also comes in email attachments. They turn your computer into a server and sends spam to other computers. You may not know that your computer is compromised, but it may slow down considerably or the battery may drain quickly. Meanwhile, your computer may be sending out waves of spam or attacking web pages.

One way to avoid zombies is to avoid opening attachments or clicking links in emails from your spam folder.

Phishing and vishers

Phishing emails often try to mimic messages from legitimate financial companies or other businesses you may use. The spam phishing email will ask you to go to a fraudulent or spoofed website to re-enter your credit card number or verify your password. It’s a scheme to capture that personal information.

Vishers will try to have you call them on the phone to provide your personal information. Keep in mind that reputable businesses would not make such requests by email or phone.

Perform a Google search on the company to verify legitimacy to avoid phishing scams.

For vishers, if you don't recognize the number, let the caller leave a voice-mail message. Local or not, only respond to calls that are in your phone book.

Lottery scams and fake offers

Sometimes, cyber thieves use old-school scams that might seem legitimate but are fake offers. These play on your desires or good nature: You've won a lot of money or someone urgently needs your help.

In reality, you haven’t won a lottery or a cruise around the world. And you haven’t been selected by a foreign prince to receive $10 million, in exchange for the use of your bank account number.

Look for phrases of urgency like, “Immediate,” and “Act Now” in the email’s title to avoid lottery scams and fake offers. Refer back to the Delete Emails section of this post for additional characteristics to look for.

How to stay spam free

So far, there is no such thing as a "do not email" list for spam. Until there is, you'll have to take care of spam yourself.

Fortunately, there are good tools to help you do that. Most email programs include spam filters that can help detect and isolate spam. Many internet service providers filter out spam, so it never reaches your computer. But it's wise to install and run anti-virus security software that can eliminate viruses that may already live on your computer.

Should spam slip through these filters, take the simplest approach to suspicious emails and click Delete.

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Editorial note: Our articles provide educational information for you. Our offerings may not cover or protect against every type of crime, fraud, or threat we write about. Our goal is to increase awareness about Cyber Safety. Please review complete Terms during enrollment or setup. Remember that no one can prevent all identity theft or cybercrime, and that LifeLock does not monitor all transactions at all businesses. The Norton and LifeLock brands are part of Gen Digital Inc. 


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